Accessibility Statement

Accessibility Statement

At Jack & Jones, we believe that digital accessibility is essential to creating a welcoming and inclusive online experience for everyone. We are committed to ensuring that https://www.jackjones.com is accessible to users of all abilities, and we continuously work to improve the usability of our website.

Our development team actively reviews and updates the site to align with the EN 301 549 accessibility standard, which incorporates the principles of the WCAG 2.1 Level AA guidelines. These internationally recognized standards help ensure that web content is perceivable, operable, understandable, and robust for a wide range of users.

To support this effort, we use Accessibility Cloud, a professional accessibility testing platform that allows us to scan thousands of pages, detect issues, and track improvements over time. This helps us make meaningful changes that benefit users who are blind or visually impaired, deaf or hard of hearing, or who experience cognitive, motor, or speech-related challenges — as well as improving usability for all visitors.

To enhance the accessibility of jackjones.com, we have adopted a layered approach that combines automated testing with expert review. Our team of developers, designers, and accessibility specialists regularly analyze the site to identify and resolve issues that may affect usability for people with disabilities.

As part of this process, we use Accessibility Cloud, a professional-grade platform that enables largescale scanning and monitoring of accessibility performance. This allows us to detect issues across thousands of pages and implement targeted improvements.

Adjustments have included updates to JavaScript and CSS to improve compatibility with assistive technologies such as NVDA, JAWS, and VoiceOver. We also ensure that semantic HTML and ARIA attributes are used correctly to support screen readers and keyboard navigation.

Our goal is to ensure that jackjones.com works reliably across a wide range of browsers and assistive technologies, so that all users can access our content with ease.

We focus on supporting the most widely used browsers, including Google Chrome, Mozilla Firefox, Microsoft Edge, Opera, and Safari with VoiceOver on macOS.

Accessibility testing has also been conducted using popular screen readers such as JAWS and NVDA on both Windows and macOS platforms. These tests help us ensure that users relying on assistive technologies can navigate and interact with our website effectively.

As part of our ongoing commitment to accessibility, we have implemented a number of improvements across jackjones.com to enhance usability for all visitors, including those using assistive technologies.

Automated accessibility testing using Accessibility Cloud to scan and monitor thousands of pages
Added accessible ARIA controls
Improved labeling of ARIA input fields
Corrected headings hierarchy on pages
Improved landmark roles
Resolved nesting issues in interactive components like accordions
Added and refined alternative text for images and correctly marked decorative images
Improved keyboard navigation across interactive elements to ensure full accessibility without a mouse.
Tested compatibility with screen readers including JAWS, NVDA, and VoiceOver
Verified functionality across major browsers: Chrome, Firefox, Edge, Safari, and Opera

The accessibility of jackjones.com relies on the proper functioning and interaction of several web technologies with the user's browser and any assistive tools or plugins installed.

The following technologies are used to support accessibility and ensure compliance with relevant standards:

HTML – for semantic structure and content organization
WAI-ARIA – to enhance accessibility for dynamic content and user interface components
CSS – for visual styling and layout adjustments that support readability and contrast
JavaScript – for interactive functionality and accessibility enhancements

These technologies are essential to meeting the requirements of the EN 301 549 standard and the WCAG 2.1 Level AA guidelines.

jackjones.com may include content and functionality provided by third-party services such as Facebook, Instagram, YouTube, and live chat platforms. These external components are not fully controlled by us and may present accessibility challenges that we are unable to resolve directly.

While we strive to ensure a consistent and inclusive experience across our own website, we recommend visiting the accessibility pages of these third-party providers for more information about their accessibility practices and support.